Fisher & Paykel SmartDrive Code 5: display cannot talk to motor controller

What 5 (SmartDrive) means

On early Fisher & Paykel SmartDrive Phase 1 top-load washers, code 5 is a communications error seen from the display side. The Display Module has had difficulty communicating with the Motor Controller. The owner sees 5 on the display, and the washer may ignore button presses, stop mid-cycle or fail to run.

Common causes of 5 (SmartDrive)

Link between display and motor controller loose or damaged
Motor Controller not responding
Display Module not sending correctly

✓ One safe check you can try

1. Unplug the washer for five minutes. 2. Plug back in and press the power button. 3. Try one short empty cycle. 4. If 5 returns, stop and call us.

! Why to stop there

A communications error needs both ends tested
Swapping one module first can leave the real problem
We give a written price before we start

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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5 (SmartDrive)5 (SmartDrive) questions

Is 5 the reverse of 4?

Yes. Code 4 is the motor control failing to reach the display; code 5 is the display failing to reach the motor controller.

Is this the same on newer washers?

This meaning is for Phase 1 SmartDrive. Later washers use other codes.

Can I keep using the washer?

If it runs normally after a restart you may finish a load, but expect it to return.