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Error code · Washer

Fisher & Paykel WH2424 Front-Load Message “Sud LOC”: too many suds, washer paused

On Fisher & Paykel WH2424 front-load washers, such as the WH2424F1, WH2424P1 and WH2424P2, "Sud LOC" means there are too many suds in the drum. The washer pauses until the suds dissipate. The usual reasons are…

Low risk · DIY check OK
Code
Sud LOC
Appliance
Washer
Brand
Fisher & Paykel
Warranty
30-day workmanship

What Sud LOC means

On Fisher & Paykel WH2424 front-load washers, such as the WH2424F1, WH2424P1 and WH2424P2, "Sud LOC" means there are too many suds in the drum. The washer pauses until the suds dissipate. The usual reasons are the detergent type, too much detergent, or a standpipe that sits too high. It usually clears by itself. Waiting is usually all the washer needs.

Common causes of Sud LOC

  • Too much detergent for the load
  • Detergent that is not suitable for front-load washing
  • Standpipe height not suited to the drain hose
✓ One safe check you can try

1. Leave the washer paused and give the suds time to settle. 2. Do not open the door while water is in the drum. 3. For the next wash, use less detergent and one made for front-load machines. 4. Check the drain hose height at the standpipe. 5. Call us if the message keeps coming back.

! Why to stop there
  • Excess suds also leave residue on clothes and the door seal.
  • A recurring message with the correct detergent amount may point to a drain installation problem.
  • We quote in writing first and add a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Washer codes

Sud LOCSud LOC questions
Will the cycle finish by itself?

Yes, normally. The washer waits until the suds drop, then continues. This can add time to the wash. It can add time to the cycle while it waits.

How much detergent should I use?

Follow the detergent maker's dose for a front-load washer, and use less for small or lightly soiled loads. Using less detergent also helps rinse clothes cleaner.

Can the standpipe cause "Sud LOC"?

Yes. If the drain hose sits too high or too low, drainage and suds behave differently. A plumber or our technician can check the installation.

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Still unsure about Sud LOC?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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