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Error code · Washer

Fisher & Paykel WH2424 Front-Load Message “no tAP”: water not reaching the washer

On Fisher & Paykel WH2424 front-load washers such as the WH2424F1, WH2424P1 and WH2424P2, "no tAP" means water is not getting to the machine. The usual reasons are closed faucets, kinked or loose hose connections, blocked…

Low risk · DIY check OK
Code
no tAP
Appliance
Washer
Brand
Fisher & Paykel
Warranty
30-day workmanship

What no tAP means

On Fisher & Paykel WH2424 front-load washers such as the WH2424F1, WH2424P1 and WH2424P2, "no tAP" means water is not getting to the machine. The usual reasons are closed faucets, kinked or loose hose connections, blocked hose filters, a drain hose that siphons, or a low water flow rate. Owners can check these before calling. Most owners solve it with a quick check.

Common causes of no tAP

  • Water faucets closed or only partly open
  • Hose connection loose, kinked, or its filter blocked
  • Drain hose siphoning water out
  • Low household water flow rate
✓ One safe check you can try

1. Open both faucets fully. 2. Check the fill hoses for kinks and make sure they are tight. 3. Turn the water off, remove each hose, and rinse the small filter screen. 4. Make sure the drain hose is not pushed too deep into the standpipe. 5. Restart. If "no tAP" stays, call us.

! Why to stop there
  • If the faucets and hoses are fine, the inlet valve is the next thing to test.
  • Low flow at the house may need a plumber.
  • We quote in writing first and add a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
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Other Washer codes

no tAPno tAP questions
Which faucet should I check first?

Both. Hot and cold must be open fully, because the washer fills from each and shows "no tAP" when water is not arriving. Check them again after any plumbing work.

How do I clean the hose filter?

Turn off the water, unscrew the hose from the washer, and rinse the small screen inside the connection. Refit the hose snugly. Reconnect it snugly by hand and do not over-tighten.

What does siphoning mean?

If the drain hose is pushed too deep or sits too low, water can run out as fast as it comes in, which looks like no water.

Book a visit

Still unsure about no tAP?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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