Fisher & Paykel AquaSmart Code 247: Smart Pump flapper error

What 247 means

On Fisher & Paykel AquaSmart top-load washers, code 247 points to the Smart Pump flapper. The flapper is the part that directs and holds water movement inside the Smart Pump, and the washer has detected a problem with it. The owner typically sees the cycle halt with 247 showing, and the washer may fill or drain poorly before it stops.

Common causes of 247

Flapper stuck, worn or blocked in the Smart Pump
Debris or lint in the pump area keeping the flapper from sealing
Pump assembly worn after long use

✓ One safe check you can try

1. Unplug the washer and wait a few minutes. 2. Straighten the drain hose and make sure it is not pushed too far into the standpipe. 3. Check the basket and tub edge for small items that could have been pulled toward the pump. 4. Plug in and run one drain-and-spin cycle, and stop if 247 comes back.

! Why to stop there

The flapper sits inside the pump, so it cannot be judged from the outside
Running the washer on a flapper that does not seal can leave water behind and strain the pump
We give a written price before we start and stand behind the work for 30 days

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 245Fisher & Paykel AquaSmart Code 245: Smart Pump stalled 246Fisher & Paykel AquaSmart Code 246: wash boost valve error 248Fisher & Paykel AquaSmart Code 248: Smart Pump top-up error 249Fisher & Paykel AquaSmart Code 249: pump timed out, no level change

247247 questions

What does the flapper actually do?

It works as a valve inside the Smart Pump, helping water move in the intended direction. When it sticks or leaks, the pump cannot move water the way the control expects and the washer stops with 247.

Will a hose cleaning fix it?

Sometimes straightening a kinked hose helps, but 247 is about the pump's flapper. If it returns after a drain test, the pump needs attention.

Is 247 the same as a drain problem?

They can look alike because both leave water in the tub, but 247 names the flapper specifically. A plain clogged hose usually gives a different pump or water-level code.