Fisher & Paykel Top-Load Washer Code 240: Hall sensor out of order

What 240 means

On Fisher & Paykel AquaSmart and EcoSmart top-load washers such as the WA37T26EW and WA42T26GW, and SmartDrive Phase 6 models like the GWL11, code 240 is a Hall error: the Hall sensor is out of order. It is the same as the earlier Hall error codes, with an extra code for Phase 6. It can also appear if an incorrect rotor for the machine has been fitted. The motor will not run reliably.

Common causes of 240

Hall sensor out of order
Incorrect rotor fitted for this machine
Connection between the Hall sensor and the motor control module

✓ One safe check you can try

1. Unload the washer, power off, and unplug it for a minute. 2. Plug in and try one short empty spin. 3. With the power off, check that the drum turns freely by hand. 4. If code 240 returns, stop using the washer and call us. The Hall sensor and rotor are under the tub.

! Why to stop there

The Hall sensor and rotor are part of the motor and need opening the machine
A wrong rotor can only be corrected by replacing it
Motor work needs power disconnected and the tub supported

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 234Fisher & Paykel Top-Load Washer Code 234: Lid lock open circuit 253Fisher & Paykel AquaSmart Top-Load Code 253: SmartPump drawing high current 235Fisher & Paykel Top-Load Washer Code 235: Lid lock short circuit 254Fisher & Paykel EcoSmart Code 254: motor control software too old

240240 questions

What does a Hall sensor do?

It senses the position of the motor rotor so the control can time power to the motor. Code 240 says that sensor is not working correctly.

Why mention an incorrect rotor?

If a rotor not made for this machine was fitted, the Hall signals will not match what the control expects, which also gives code 240.

Is the repair worth it?

We diagnose first and quote the price in writing, so you decide with the facts. Repairs have a 30-day workmanship warranty.