Fisher & Paykel EcoSmart Code 241: display function time-out

What 241 means

On Fisher & Paykel AquaSmart and EcoSmart top-load washers such as the WA37T26EW and WA42T26GW, and on SmartDrive models like the GWL11, code 241 means the display function timed out and the display crashed. The control stopped answering its own program checks, so the screen can freeze, blank out, or show the number while the cycle halts. The washer may recover after a restart, but a repeat points to the control electronics.

Common causes of 241

Display module locked up after a power surge or brownout
Display software crashed during a cycle and did not recover
Failing display or motor control module that keeps timing out

✓ One safe check you can try

1. Pause the cycle and unplug the washer for five minutes. 2. Plug it back in directly to a wall outlet, not a power strip. 3. Run a short rinse-and-spin with no clothes and watch whether 241 returns. 4. If it returns on the same cycle each time, stop using the washer and note which cycle it was.

! Why to stop there

Repeated crashes mean the display or control board is failing, and a restart only hides it
A board replaced without checking the power supply can crash again
We check the supply and wiring first and give a written price before any part is ordered

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 240Fisher & Paykel Top-Load Washer Code 240: Hall sensor out of order 242Fisher & Paykel SmartDrive Phase 6 Code 242: out-of-Balance warning 243Fisher & Paykel EcoSmart Code 243: motor stepper test failed 245Fisher & Paykel AquaSmart Code 245: Smart Pump stalled

241241 questions

Is a one-time 241 a reason to call?

One isolated 241 after a storm or outage is often a lockup that clears with a restart. If it returns within a few cycles, the display is crashing on its own and a technician should look at the control.

Will the washer lose my settings?

A crash and restart normally returns the washer to its default cycle choices, which is only a nuisance. What matters is whether the crash repeats, because each one can interrupt a load mid-cycle with water still in the tub.

Can I keep washing in the meantime?

You can try small loads while you wait, but watch the first minutes of each cycle. If the display freezes again, stop and drain the tub, because a crash in the middle of a fill is not something to leave running unattended.