Fisher & Paykel SmartLoad Dryer Code 10: low 24 volt actuator supply

What Code 10 means

On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1, DE27CW1 and DG27CW1, Code 10 means the sensor module measures a low voltage on the 24 volt actuator power supply. That supply moves the actuators inside the dryer, so when it sags the dryer shows Code 10 and may stop in the middle of a cycle. A restart may not clear it.

Common causes of Code 10

Actuator power supply delivering low voltage
Loose connection in the 24 volt wiring
Sensor module measuring the supply wrongly

✓ One safe check you can try

1. Unplug the dryer or turn off its breaker for one minute. 2. Check that the outlet or circuit supplies normal power. 3. Restore power and run a short cycle with the door closed. 4. If Code 10 comes back, leave the dryer off and call us. Never open the cabinet.

! Why to stop there

Voltage tests are made inside the cabinet with power on.
A weak supply can damage other parts if the dryer keeps running.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Dryer codes

Code 8Fisher & Paykel SmartLoad Dryer Code 8: Exhaust Temperature Too High Code 9Fisher & Paykel SmartLoad Dryer Code 9: Exhaust Temperature Too Low Code 11Fisher & Paykel SmartLoad Dryer Code 11: lid lock open circuit Code 12Fisher & Paykel SmartLoad Dryer Code 12: lid lock switching failure Code 14Fisher & Paykel SmartLoad Dryer Code 14: unstable sensor module reading Code 15Fisher & Paykel AeroSmart Dryer Code 15: unstable reading from sensor module Code 16Fisher & Paykel SmartLoad Dryer Code 16: airflow restriction Code 20Fisher & Paykel SmartLoad Dryer Code 20: door actuator stalled

Code 10Code 10 questions

What is the 24 volt actuator supply?

It is a low voltage supply inside the dryer that powers moving parts such as the door actuator. Code 10 says the sensor module sees that supply falling below what it needs.

Could my wall outlet be the problem?

It is worth checking that the circuit supplies steady power. But Code 10 refers to the internal 24 volt supply, so an outlet that is normal does not rule out an internal cause.

What will you check?

We measure the supply and test the wiring and modules, then explain what needs replacing. A written price comes first, and our 30-day workmanship warranty covers the repair.