Fisher & Paykel SmartLoad Dryer Code 29: Brown-Out Data Error

What Code 29 means

Code 29 on Fisher & Paykel SmartLoad and AeroSmart dryers, among them the DEGX1, DGGX1, DE27CW1 and DG27CW1, is a brown-out data retrieval error. It appears when the control loses or cannot read its stored data after the supply voltage dipped. You will see the code on the display, and the dryer may stop or refuse to restart. It can appear right after a flicker in the lights.

Common causes of Code 29

A brief drop in supply voltage during the cycle
A loose connection at the outlet, plug or breaker
A control that fails to retrieve its data after a dip
A motor control module with failing memory

✓ One safe check you can try

1. Switch off the dryer's breaker and wait about a minute. 2. Check that the plug sits fully in the outlet and feels cool. 3. Turn the breaker back on and run a short cycle. 4. Notice whether lights flicker or other appliances struggle at the same time. 5. If Code 29 repeats, leave the dryer off and call us.

! Why to stop there

A brown-out can come from the house supply, so we measure before we replace anything.
Mains-powered boards should not be handled by owners.
A control that keeps losing data may need replacing, and that is a repair we explain in writing first.
Work is covered by a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Dryer codes

Code 29Code 29 questions

What is a brown-out?

It is a dip in supply voltage that does not fully cut power. Lights may dim for a moment. The dryer's control can lose its data in that dip, and Code 29 reports the problem.

Why did it happen only once?

A single event can be a passing dip on the utility line. If the code does not return after a reset, you can keep using the dryer, though we would watch it.

Should I add a surge protector?

A plug-in strip is not suitable for a dryer's heavy current. If dips are frequent, we can check the circuit and outlet and tell you what is practical.