Fisher & Paykel SmartLoad Dryer Code 11: lid lock open circuit

What Code 11 means

On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1, DE27CW1 and DG27CW1, Code 11 is an open circuit on the lid lock, the lock that holds the door shut during a cycle. The control sees no connection where it expects one, so it points you to the lock or its wiring. Owners see Code 11 and the dryer will not run with the door closed.

Common causes of Code 11

Lid lock not connected electrically
Lock wiring harness loose or broken
Lid lock that has failed

✓ One safe check you can try

1. Open the door and look for clothing caught in the door opening. 2. Close the door firmly until it latches. 3. Unplug the dryer for one minute, then restore power. 4. Start a short cycle. If Code 11 returns, call us.

! Why to stop there

The lock and harness sit behind the front panel.
Forcing the door can damage the latch.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Dryer codes

Code 7Fisher & Paykel SmartLoad Dryer Code 7: Motor Current Too High Code 8Fisher & Paykel SmartLoad Dryer Code 8: Exhaust Temperature Too High Code 9Fisher & Paykel SmartLoad Dryer Code 9: Exhaust Temperature Too Low Code 10Fisher & Paykel SmartLoad Dryer Code 10: low 24 volt actuator supply Code 12Fisher & Paykel SmartLoad Dryer Code 12: lid lock switching failure Code 14Fisher & Paykel SmartLoad Dryer Code 14: unstable sensor module reading Code 15Fisher & Paykel AeroSmart Dryer Code 15: unstable reading from sensor module Code 16Fisher & Paykel SmartLoad Dryer Code 16: airflow restriction

Code 11Code 11 questions

What does open circuit mean for the lock?

The control sends a small signal through the lock and expects to see it come back. Open circuit means the path is broken, either in the lock or in the wiring leading to it.

Is the door itself broken?

The door may be fine. Code 11 is about the electrical side of the lock. A latch that is bent or a door that does not close fully can look similar, so we check both.

Can I run the dryer with Code 11?

No, the control will not start with this code showing. After we test the lock and harness we give you a written price, and the repair is covered for 30 days.