On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1, DE27CW1 and DG27CW1, Code 14 is a sensor module error: the control received an unstable reading from the sensor module. The listed action…
On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1, DE27CW1 and DG27CW1, Code 14 is a sensor module error: the control received an unstable reading from the sensor module. The listed action is to replace the sensor module. Owners see Code 14 and the dryer stops, and a restart usually brings the code back. The control cannot trust the data.
1. Unplug the dryer for one minute, then plug it back in. 2. Close the door and run a short cycle. 3. Clean the lint screen to rule out airflow problems. 4. If Code 14 returns, leave the dryer off and call us. Do not open the cabinet.
The sensor module is sending values that jump around instead of staying steady. The control cannot trust them, so it stops and shows Code 14.
Code 15 is the same kind of unstable reading, listed for AeroSmart models only. Code 14 covers both SmartLoad and AeroSmart, with the sensor module replacement as the listed action.
Often, yes. We test first to confirm the module is the problem and rule out a loose connection. You get a written price before we order anything, with a 30-day warranty.
A technician diagnoses it on site and gives you the price in writing before any work starts.