Fisher & Paykel SmartDrive Phase 6 Code 242: out-of-Balance warning

What 242 means

On Fisher & Paykel SmartDrive Phase 6 top-load washers, code 242 is an out-of-balance warning to the user. The washer detected the basket swinging out of balance beyond the maximum for five seconds. It is a warning rather than a part failure, and the washer may slow down or pause the spin until the load is redistributed. It often clears after you rearrange the clothes.

Common causes of 242

Wet laundry bunched on one side of the basket
Single heavy item such as a rug or jacket in the load
Washer not level on the floor

✓ One safe check you can try

1. Pause the cycle and wait for the basket to stop. 2. Open the lid and spread the clothes evenly around the basket. 3. Take out any single heavy item and wash it with a lighter load. 4. Check the washer sits level and does not rock. 5. Close the lid and restart.

! Why to stop there

Most of the time the fix is simply rearranging the load.
If 242 repeats with small, even loads, a technician should check the balance switch and suspension.
We quote in writing first and give a 30-day workmanship warranty on repairs.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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242242 questions

Is 242 a breakdown?

No. It is a warning that the load swung out of balance for longer than allowed. Redistributing the clothes normally resolves it. A quick rearrangement is the first step.

What loads cause it most?

Bulky single items like blankets, rugs or jackets, or a few wet heavy pieces with little else in the basket. Wet towels are the worst offenders.

When should I call you?

Call us if 242 keeps showing with small, evenly spread loads on a level floor. Then the balance sensing or suspension may need a technician. In that case the balance sensing or suspension may need attention.