Fisher & Paykel SmartDrive Phase 3-5 Code 162: brake slowdown took too long

What 162 means

Code 162 on Fisher & Paykel SmartDrive Phase 3 to 5 top-load washers is a brake deceleration time-out. After a spin, the washer brakes the basket to a stop, and this code means that slowdown took longer than the control allows. The cycle halts at the end of the spin, the display shows 162, and the lid may stay locked for a while.

Common causes of 162

Brake not slowing the basket within the allowed time
Motor or drive not providing enough braking force
Basket or drive mechanism resisting the stop

✓ One safe check you can try

1. Wait several minutes until the basket is fully still and the lid unlocks. 2. Remove the clothes and check that nothing is wedged between basket and tub. 3. Switch the breaker off for one minute and restore power. 4. Run a small spin. 5. If 162 returns, call us.

! Why to stop there

Braking depends on the motor and drive, which are inside the cabinet.
Opening the lid while the basket still moves is a risk, so owners should wait and let a technician work.
Written price first, 30-day workmanship warranty after.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 235Fisher & Paykel Top-Load Washer Code 235: Lid lock short circuit 253Fisher & Paykel AquaSmart Top-Load Code 253: SmartPump drawing high current 236Fisher & Paykel Top-Load Washer Code 236: Incompatible EEPROM version 254Fisher & Paykel EcoSmart Code 254: motor control software too old

162162 questions

When does 162 appear?

It appears right after a spin, when the washer brakes the basket and the stop takes longer than the control permits. That timing is measured by the control for every spin cycle.

Is the lid lock involved?

The lid stays locked while the basket moves, so it may stay shut a little after the error. Wait until the basket is still before opening.

Could an unbalanced load cause it?

An uneven load can make the stop rough, but 162 is about braking time. If it repeats with a balanced, smaller load, the brake and drive need a technician.