On Fisher & Paykel SmartDrive Phase 5 top-load washers, code 63 means the Motor Controller module has detected an internal communications problem between its main control system and its pump control system. The owner sees 63…
On Fisher & Paykel SmartDrive Phase 5 top-load washers, code 63 means the Motor Controller module has detected an internal communications problem between its main control system and its pump control system. The owner sees 63 and the washer may stop during a fill or drain step, since it cannot reliably run the pump.
1. Unplug the washer for five minutes. 2. Plug in and run a drain-and-spin. 3. If 63 appears again, stop and call us.
The error is between two sections of the controller, so the pump itself may be fine.
Pump steps rely on the pump control section, so the problem shows up there.
It may clear a one-time error. If it returns, the module needs service.
A technician diagnoses it on site and gives you the price in writing before any work starts.
