Fisher & Paykel EcoSmart Code 3: motor control memory error

What 3 means

On Fisher & Paykel AquaSmart and EcoSmart top-load washers such as the WA37T26EW and WA42T26GW, and SmartDrive models like the GWL11, code 3 means the Motor Control Module found a memory error. The module's stored program or settings did not read back correctly. The owner sees 3 on the display, and the washer may stop mid-cycle or refuse to start.

Common causes of 3

Memory in the Motor Control Module corrupted
Power interruption during a write
Motor Control Module failing

✓ One safe check you can try

1. Unplug the washer for five minutes. 2. Plug it back in directly to the wall outlet. 3. Select a short cycle and run it empty. 4. If code 3 shows again, stop and call us rather than restarting it repeatedly.

! Why to stop there

Memory errors rarely clear for good with a restart
A failing module can behave differently from one cycle to the next
We confirm the module is the cause before quoting, and the price is written before work

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

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33 questions

Is code 3 the same as a water or drain problem?

No. It is an internal memory check on the control, so the hoses, filter and pump are not what it is reporting.

Could a power cut have caused it?

An outage during a cycle can corrupt stored data in some cases, which is why one clean restart is worth trying. If 3 returns, the module should be checked.

Why is the severity high?

The motor control runs the whole washer, so a memory problem there can affect every cycle. That is why we treat it as a control electronics issue.