Fisher & Paykel SmartDrive Code 231: Phase 6 MWGWLink error

What 231 (SmartDrive) means

On Fisher & Paykel SmartDrive Phase 6 top-load washers such as the GWL11 and GWL15, code 231 is an MWGWLink error. A part has failed on the display board, which breaks the link the board uses for communications. The washer stops and shows the number. Because the problem is on the display board itself, owner steps are limited to a short power reset.

Common causes of 231 (SmartDrive)

Part failed on the display board
Link between display board and the rest of the control broken
Display board needing replacement

✓ One safe check you can try

1. Turn the washer off and unplug it for a full minute. 2. Plug back in and start a short cycle with an empty drum. 3. Make sure the control panel is dry and clean. 4. If code 231 returns, stop using the washer and call us. The display board is behind the panel and is replaced by a technician.

! Why to stop there

The failed part is on the display board and cannot be checked from outside
Power cycling cannot repair a failed part
Replacing the board needs the right model match and a clear price first

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 240Fisher & Paykel Top-Load Washer Code 240: Hall sensor out of order Err + numberFisher & Paykel WH2424 Front-Load Display "Err" With a Number: washer stopped with an error code 241Fisher & Paykel EcoSmart Code 241: display function time-out 242Fisher & Paykel SmartDrive Phase 6 Code 242: out-of-Balance warning

231 (SmartDrive)231 (SmartDrive) questions

What is the MWGWLink?

It is the communications link on the display board of Phase 6 SmartDrive washers. Code 231 means a part on that board has failed.

Can the display board be repaired?

In most cases the board is replaced. We confirm the code, source the right part, and give a written price before the work starts.

How long is the warranty?

Our repairs carry a 30-day workmanship warranty.