Fisher & Paykel ActiveSmart Refrigerator Code 26: Ice Maker Motor Timed Out

What Code 26 means

On Fisher & Paykel ActiveSmart Ice & Water refrigerators such as the E522BRXFDU, Code 26 means the ice maker motor timed out. The gearbox is not returning to its start position or sending the end signal to the controller. The ice maker stops mid-cycle, and the LCD shows the code. Ice may stop appearing in the bin. The ejector arm may stop halfway through its swing.

Common causes of Code 26

Ice maker gearbox not completing its cycle
Gearbox position switch not signaling
Jammed ice blocking the motor travel

✓ One safe check you can try

1. Unplug the unit for five minutes and restart. 2. Take out the bin and check for ice stuck in the chute. 3. Do not force the ejector arm. 4. If Code 26 returns, call us. Do not chip at ice. Leave the arm in whatever position it stops in so we can see the problem.

! Why to stop there

The gearbox is inside the ice maker housing.
Forcing the arm can strip the gears.
We check the gearbox and replace it only when needed, with a written quote.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

Ice maker PCB LED: 3 flashesFisher & Paykel ActiveSmart Refrigerator Code Ice maker PCB LED: 3 flashes: Temperature sensor too hot Ice maker PCB LED: 4 flashesFisher & Paykel ActiveSmart Refrigerator Code Ice maker PCB LED: 4 flashes: Temperature sensor too cold or open Ice maker PCB LED: 5 flashesFisher & Paykel ActiveSmart Refrigerator Code Ice maker PCB LED: 5 flashes: Water solenoid current high Code 40Fisher & Paykel ActiveSmart Refrigerator Code 40: Ice Maker Solenoid Transistor 1 Short Code 41Fisher & Paykel ActiveSmart Refrigerator Code 41: Ice Maker Solenoid Transistor 2 Short Code 42Fisher & Paykel ActiveSmart Refrigerator Code 42: Fill Tube Heater Current High Code 43Fisher & Paykel ActiveSmart Refrigerator Code 43: Fill Tube Heater Open F30Fisher & Paykel ActiveSmart Ice & Water Code F30: Ice Maker Display Receives No Signal

Code 26Code 26 questions

What does timed out mean?

The motor ran its full allowed time without the gearbox reaching the end position. The motor and gearbox are in the ice maker head. The ice maker head holds the motor, so a replacement is typical.

Can a jam cause it?

Yes, ice blocking travel is one cause. Clear the bin chute only, and leave the arm alone. Clear only loose ice from the bin chute, and leave the mechanism itself alone.

What is the fix?

Most often a new gearbox. You get the price in writing first and a 30-day workmanship warranty. Parts are ordered after you approve the written price. Ask us about it.