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Error code · Refrigerator

Fisher & Paykel ActiveSmart Refrigerator Code 43: Fill Tube Heater Open

On Fisher & Paykel ActiveSmart Ice & Water refrigerators like the E522BLXU, Code 43 means the ice maker fill tube heater draws low current, or its element is open. That nozzle heater keeps the fill area…

Medium · inspection needed
Code
Code 43
Appliance
Refrigerator
Brand
Fisher & Paykel
Warranty
30-day workmanship

What Code 43 means

On Fisher & Paykel ActiveSmart Ice & Water refrigerators like the E522BLXU, Code 43 means the ice maker fill tube heater draws low current, or its element is open. That nozzle heater keeps the fill area free of ice. The code appears in a technician's data readout, so the owner often notices a frozen fill tube and small or missing ice. Ice may be small or missing.

Common causes of Code 43

  • Fill tube heater element open
  • Broken heater wiring
  • Loose heater connector
✓ One safe check you can try

1. Unplug the refrigerator for five minutes and restart. 2. Look for ice around the fill area; do not chip it. 3. Check the water line is not kinked. 4. If ice returns, call us. Wipe up any water on the floor. Also avoid chipping at the fill tube, since it is easy to crack.

! Why to stop there
  • A frozen nozzle blocks water to the tray.
  • The heater is inside the ice maker housing.
  • We test the element and quote the part in writing first.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Refrigerator codes

Code 43Code 43 questions
Why is my ice maker not making ice?

If the nozzle heater is open, the fill tube can freeze and stop water from entering the tray. The tube freezes because the heater stays cold. Ask us.

Is this the same as Code 42?

It is the opposite. Code 42 means too much heater current. Code 43 means too little, an open element. Ice cubes may be small or missing while the element stays open.

What is replaced?

The heater element or connection. The price is in writing first, and our work has a 30-day workmanship warranty. The part is quoted in writing. The visit comes with a written price.

Book a visit

Still seeing Code 43?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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