Fisher & Paykel AquaSmart Code 248: Smart Pump top-up error

What 248 means

On Fisher & Paykel AquaSmart top-load washers, code 248 reports a Smart Pump top-up error. The pump is responsible for topping up the water level during the cycle, and the washer has seen that top-up step go wrong. The owner may see the cycle pause mid-wash with 248 on the display, and the tub water level may look lower than normal.

Common causes of 248

Smart Pump not moving enough water during the top-up
Pump restricted by a partial blockage
Water supply or valves not delivering consistently
Pump wiring or control signal interrupted

✓ One safe check you can try

1. Pause the cycle and unplug the washer. 2. Make sure both water faucets behind the washer are fully open. 3. Check that the inlet hoses are not kinked. 4. Plug in, run a short empty cycle, and watch the tub fill. 5. If 248 appears again, stop using the washer.

! Why to stop there

A top-up error can come from the pump, the water supply or the control, and each fix is different
Replacing the pump without checking the supply wastes money
We give you a written price before work and a 30-day workmanship warranty after it

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 238Fisher & Paykel AquaSmart/EcoSmart and SmartDrive Ph6 Code 238: lid lock open circuit door OPEnFisher & Paykel WH2424 Front-Load Message "door OPEn": close the door to start 239Fisher & Paykel AquaSmart/EcoSmart and SmartDrive Ph6 Code 239: lid lock not responding Err + numberFisher & Paykel WH2424 Front-Load Display "Err" With a Number: washer stopped with an error code

248248 questions

Does 248 mean the washer is not getting water?

Not necessarily. It names the pump's top-up action, but low supply pressure can also make a top-up look wrong. Open both faucets fully and check the hoses before assuming the pump failed.

Why does it happen mid-cycle?

Top-ups occur while the washer is running to keep the water level steady. That is why 248 can show up after the cycle has already started rather than at the very beginning.

Is it safe to rewash?

After a restart, one test cycle is reasonable. If 248 shows up again, running more loads just repeats the same stoppage.