Fisher & Paykel SmartDrive Phase 5 Code 62: pump drawing too much current

What 62 means

Code 62 on Fisher & Paykel SmartDrive Phase 5 top-load washers is a pump over-current error. The Motor Control Module detected excessive pump current and cut the pump circuit off to protect itself. The washer stops during draining and the display shows 62, often with water still in the tub. It often leaves water in the tub after the stop.

Common causes of 62

Drain pump drawing excessive current
Blockage or restricted drain making the pump work hard
Pump wiring or Motor Control Module pump output problem

✓ One safe check you can try

1. Turn the washer off and switch off its breaker. 2. Check the drain hose for kinks and make sure the standpipe is clear. 3. Restore power and select drain/spin. 4. If 62 shows again, stop and call us. A technician should drain the tub.

! Why to stop there

The pump is inside the cabinet and may hold water.
A pump that draws too much current can overheat the control.
Written price before work and a 30-day workmanship warranty.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 247Fisher & Paykel AquaSmart Code 247: Smart Pump flapper error 248Fisher & Paykel AquaSmart Code 248: Smart Pump top-up error 232Fisher & Paykel Top-Load Washer Code 232: Communications timeout after 5 seconds 249Fisher & Paykel AquaSmart Code 249: pump timed out, no level change

6262 questions

What does pump over-current tell me?

The pump pulled more current than it should and the control shut it down. Causes range from a blockage to a failing pump. Blockage and a failing pump can both cause this.

Why does water stay in the tub?

With the pump circuit shut off, the tub cannot drain. A technician can empty it safely. A technician can empty the tub with proper equipment.

Is it the same as code 253?

The idea is similar, but 62 is for SmartDrive Phase 5, while 253 is the SmartPump code on AquaSmart washers. Both codes involve a pump pulling too much current, on different platforms.