Fisher & Paykel Top-Load Washer Code 10: Temperature sensor open or too cold

What 10 means

On Fisher & Paykel AquaSmart and EcoSmart top-load washers such as the WA37T26EW and WA42T26GW, and on SmartDrive top-loaders including the GWL11 and GWL15, code 10 points to the temperature sensor, a thermistor. The control reads it as an open circuit, or the room around the washer is colder than about 14 degrees F (minus 10 degrees C). The wash may stall or refuse to heat, and the number appears on the display.

Common causes of 10

Temperature sensor (thermistor) reading as an open circuit
Washer sitting in a space colder than 14 degrees F
Loose connection between the sensor and the control

✓ One safe check you can try

1. If the washer is in a garage or unheated room, warm the space to normal room temperature and wait an hour. 2. Turn the washer off, wait a minute, and start a short cycle. 3. Make sure the inlet hoses are on and the taps are open. 4. If the code shows at normal room temperature, stop using the washer and call us. The sensor and its wiring are inside the cabinet.

! Why to stop there

A real open sensor circuit cannot be confirmed without testing the part with a meter
Guessing at the cause means buying a sensor you may not need
Wiring inside the cabinet should be handled with the washer unplugged by a technician

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 235Fisher & Paykel Top-Load Washer Code 235: Lid lock short circuit 253Fisher & Paykel AquaSmart Top-Load Code 253: SmartPump drawing high current 236Fisher & Paykel Top-Load Washer Code 236: Incompatible EEPROM version 254Fisher & Paykel EcoSmart Code 254: motor control software too old

1010 questions

Why does my washer show code 10 in winter?

Code 10 is also reported when the surrounding temperature drops below about 14 degrees F. Warm the room and let the washer settle before deciding the sensor has failed.

Is code 10 a sign the sensor is bad?

It can be. The control sees an open circuit, which happens when the thermistor or its connector has failed. If warming the room does not clear it, a technician checks the sensor reading.

Is it safe to keep running cycles?

Cycles that depend on water temperature may not run correctly, so we suggest stopping. A visit gets the sensor tested and priced in writing before work starts.