Fisher & Paykel SmartDrive Code 4: motor control cannot talk to display

What 4 (SmartDrive) means

On early Fisher & Paykel SmartDrive Phase 1 top-load washers, code 4 is a communications error seen from the motor control side. The Motor Control Module has had difficulty communicating with the Display Module, so the two parts of the control are not exchanging messages. The owner sees 4 on the display, and the washer may ignore buttons, stop mid-cycle or fail to start.

Common causes of 4 (SmartDrive)

Link between motor control and display loose or damaged
Display Module not responding
Motor Control Module not sending its replies

✓ One safe check you can try

1. Unplug the washer for five minutes. 2. Plug it back in and press the power button once. 3. Run a short empty cycle. 4. If 4 appears again, stop using the washer and call us.

! Why to stop there

Communication problems come from the link or either end of it, and a restart rarely tells us which
We test both modules before replacing anything
A written price comes before work, with a 30-day workmanship warranty after

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 247Fisher & Paykel AquaSmart Code 247: Smart Pump flapper error 248Fisher & Paykel AquaSmart Code 248: Smart Pump top-up error 232Fisher & Paykel Top-Load Washer Code 232: Communications timeout after 5 seconds 249Fisher & Paykel AquaSmart Code 249: pump timed out, no level change

4 (SmartDrive)4 (SmartDrive) questions

Is 4 the same as 5?

They describe the same type of problem from opposite sides. Code 4 is the motor control having trouble reaching the display; code 5 is the display having trouble reaching the motor controller.

Will unplugging fix it?

It may clear a one-off message. If the link itself is damaged or a module is failing, 4 returns.

Is this an early model code?

Yes, this meaning belongs to Phase 1 SmartDrive washers. Later models use other codes for control problems.