Fisher & Paykel ActiveSmart Refrigerator Code 27: Ice Maker Motor Current High

What Code 27 means

On Fisher & Paykel ActiveSmart Ice & Water refrigerators like the E522BLXFDU, Code 27 means the ice maker motor current is high. The motor is working hard, which suggests an obstruction, a wiring problem or a gearbox motor that has gone wrong. The ice maker stops, and the LCD shows the code. The ice maker may grind or hum while it strains, and production may stop altogether until the strain is removed.

Common causes of Code 27

Obstruction in the ice maker mechanism
Gearbox motor resistance out of range
Wiring problem to the motor

✓ One safe check you can try

1. Unplug the refrigerator for five minutes and restart. 2. Empty the ice bin and look for a stuck block of ice. 3. Do not pry at the mechanism. 4. If Code 27 stays, call us. Do not chip at ice. Leave the arm in whatever position it stops in so we can see what happened.

! Why to stop there

The motor and gearbox are sealed in the ice maker.
Running a strained motor wears out the gears.
We test the motor resistance and wiring, with a written quote.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

Ice maker PCB LED: 3 flashesFisher & Paykel ActiveSmart Refrigerator Code Ice maker PCB LED: 3 flashes: Temperature sensor too hot Ice maker PCB LED: 4 flashesFisher & Paykel ActiveSmart Refrigerator Code Ice maker PCB LED: 4 flashes: Temperature sensor too cold or open Ice maker PCB LED: 5 flashesFisher & Paykel ActiveSmart Refrigerator Code Ice maker PCB LED: 5 flashes: Water solenoid current high Code 40Fisher & Paykel ActiveSmart Refrigerator Code 40: Ice Maker Solenoid Transistor 1 Short Code 41Fisher & Paykel ActiveSmart Refrigerator Code 41: Ice Maker Solenoid Transistor 2 Short Code 42Fisher & Paykel ActiveSmart Refrigerator Code 42: Fill Tube Heater Current High Code 43Fisher & Paykel ActiveSmart Refrigerator Code 43: Fill Tube Heater Open F30Fisher & Paykel ActiveSmart Ice & Water Code F30: Ice Maker Display Receives No Signal

Code 27Code 27 questions

What causes high current?

A motor that is blocked or failing pulls more power. Code 27 flags that. The motor is in the ice maker head. The ice maker head holds the motor, so a replacement is typical for us.

Is it the same as Code 26?

They are related but separate. Code 26 is a timeout; Code 27 is excess motor current. Blocked ice is the first thing we look for when we open it up.

Who handles it?

A technician. We give the price in writing first, backed by a 30-day workmanship warranty. Parts are ordered after you approve the written price. Ask us about the repair on the visit, and we will explain.