Fisher & Paykel SmartDrive Code 33: water valve error

What 33 (SmartDrive) means

On early Fisher & Paykel SmartDrive Phase 1 top-load washers, code 33 is a water valve error. The module has detected a problem with the water valve circuit. The owner sees 33 on the display, and the washer may fill poorly, overfill or not fill at all, depending on what the valve is doing.

Common causes of 33 (SmartDrive)

Water valve coil or wiring not working
Valve connector loose
Control not driving the valve correctly

✓ One safe check you can try

1. Unplug the washer and turn off both water faucets if the tub is overfilling. 2. Wait a few minutes, restore power and water, and watch the fill. 3. Make sure the inlet hoses are not kinked. 4. If the tub fills without stopping, shut the faucets and call us.

! Why to stop there

A valve that sticks open can flood the laundry area
We test the valve and wiring together before replacing anything
The price is written before work and the repair is warranted for 30 days

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 240Fisher & Paykel Top-Load Washer Code 240: Hall sensor out of order Err + numberFisher & Paykel WH2424 Front-Load Display "Err" With a Number: washer stopped with an error code 241Fisher & Paykel EcoSmart Code 241: display function time-out 242Fisher & Paykel SmartDrive Phase 6 Code 242: out-of-Balance warning

33 (SmartDrive)33 (SmartDrive) questions

What should I do if the tub keeps filling?

Close the water faucets behind the washer and unplug it. Then call us, because a valve that does not close is a flood risk.

Does 33 mean the faucets are off?

No. Closed faucets usually give a different fill or timeout message. 33 points to the valve circuit itself.

Is this the same as a hot or cold valve code?

On later models there are separate hot and cold valve codes. 33 is the Phase 1 version and refers to the water valve circuit as a whole.