Fisher & Paykel SmartDrive Code 163: Valve reset pin connection error

What 163 (SmartDrive) means

On Fisher & Paykel SmartDrive top-load washers in Phases 4 to 6, such as the GWL11 and GWL15, code 163 is a valve reset pin connect error. The control detected a problem on the reset pin connection that serves the valve circuit, so it cannot safely manage water inlet. The washer stops and shows the number. The reset pin is a connection on the control, not something an owner can reach.

Common causes of 163 (SmartDrive)

Valve reset pin connection not made correctly
Loose contact in the connector on the control
Control electronics failing on the valve circuit

✓ One safe check you can try

1. Turn the washer off, close the water taps, and unplug it for one minute. 2. Reopen the taps, plug in, and start a short cycle. 3. Check the inlet hoses for kinks. 4. If code 163 returns, stop using the washer and book service. The pin and connector are on the control inside the cabinet.

! Why to stop there

The connection is on the control board and needs inspection with the cabinet open
A failed valve circuit can leave the water inlet uncontrolled
Testing needs the power disconnected and a meter

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 241Fisher & Paykel EcoSmart Code 241: display function time-out 242Fisher & Paykel SmartDrive Phase 6 Code 242: out-of-Balance warning 243Fisher & Paykel EcoSmart Code 243: motor stepper test failed 245Fisher & Paykel AquaSmart Code 245: Smart Pump stalled

163 (SmartDrive)163 (SmartDrive) questions

What is a valve reset pin?

It is a connection on the control that tells the valve drive circuit to reset. Code 163 means that connection is not reading correctly.

Could my water supply be causing it?

Unlikely. The message concerns an electrical pin on the control, not water pressure. Check the hoses for kinks, then call if the code persists.

Does it affect all SmartDrive models?

It applies to Phases 4 to 6. We confirm the machine, quote the price in writing, and give a 30-day workmanship warranty on repairs.