Booking today · Houston service windows 9–12 · 1–4 · 4–7 Independent Fisher & Paykel specialists · Licensed & insured Mon–Fri 7:00 AM - 8:00 PM · Sat 8:00 AM - 6:00 PM
(713) 322-9727 Request a Repair
Error code · Washer

Fisher & Paykel SmartDrive Phase 3-6 Code 55: system step failure

Code 55 on Fisher & Paykel SmartDrive Phase 3 to 6 top-load washers means a system step fail. During a cycle the washer moves through a series of steps, and one of them did not complete…

Medium · inspection needed
Code
55
Appliance
Washer
Brand
Fisher & Paykel
Warranty
30-day workmanship

What 55 means

Code 55 on Fisher & Paykel SmartDrive Phase 3 to 6 top-load washers means a system step fail. During a cycle the washer moves through a series of steps, and one of them did not complete as required. The control stops the cycle and shows 55 rather than continue with a step that did not finish. The exact step depends on where the cycle stopped.

Common causes of 55

  • A cycle step that did not complete as required
  • Sensor or actuator involved in that step not responding
  • Control module not completing the step sequence
✓ One safe check you can try

1. Let the washer stop and open the lid once the basket is still. 2. Remove the clothes and check nothing is jammed. 3. Switch off the breaker for one minute and restore power. 4. Run a short cycle with a light load. 5. If 55 returns, call us with the model number.

! Why to stop there
  • The step that failed cannot be identified from the display alone.
  • A technician can test the parts involved in the cycle sequence.
  • We quote in writing before starting and offer a 30-day workmanship warranty.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other Washer codes

5555 questions
What is a system step?

A wash cycle is a chain of steps such as fill, agitate, drain and spin. Code 55 says one step in that chain did not finish correctly.

Why does it not say which step?

The code reports only that a step failed. We find the cause by testing the parts that belong to the step the washer was on when it stopped.

Is it safe to retry?

One retry after a reset is fine. If 55 returns, further tries just repeat the stop, so call us. Please note which stage the washer was in when it stopped.

Book a visit

Still seeing 55?

A technician diagnoses it on site and gives you the price in writing before any work starts.

☎ Call the desk ▤ Request a Repair