Fisher & Paykel SmartDrive Code 35: false reset signal

What 35 (SmartDrive) means

On early Fisher & Paykel SmartDrive Phase 1 top-load washers, code 35 is a motor controller reset error. The Display Module has sent a false signal to the Motor Controller, so the controller received a reset that it had not asked for. The owner sees 35 on the display, and the washer may stop or restart a cycle without warning.

Common causes of 35 (SmartDrive)

Display Module sending a stray reset signal
Wiring between display and motor controller loose
Electrical interference or a power surge

✓ One safe check you can try

1. Unplug the washer for five minutes. 2. Plug it in alone on its outlet and run an empty short cycle. 3. Note whether 35 appears at once or after some minutes. 4. If it repeats, stop using the washer and call us.

! Why to stop there

A stray reset points to the control electronics, not something visible from outside
Running a washer that keeps resetting can interrupt loads with water inside
We give a written price before we work

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Washer codes

KEY LOCFisher & Paykel WH2424 Front-Load Message "KEY LOC": control panel is locked no tAPFisher & Paykel WH2424 Front-Load Message "no tAP": water not reaching the washer out OF bALFisher & Paykel WH2424 Front-Load Message "out OF bAL": load needs rebalancing Sud LOCFisher & Paykel WH2424 Front-Load Message "Sud LOC": too many suds, washer paused 241Fisher & Paykel EcoSmart Code 241: display function time-out 242Fisher & Paykel SmartDrive Phase 6 Code 242: out-of-Balance warning 243Fisher & Paykel EcoSmart Code 243: motor stepper test failed 245Fisher & Paykel AquaSmart Code 245: Smart Pump stalled

35 (SmartDrive)35 (SmartDrive) questions

What is a false reset signal?

The display told the motor controller to start over when nothing called for it. The controller treats that as an error and the cycle can stop.

Can a power surge cause 35?

It can upset the electronics, and a surge-protected outlet may help. If 35 returns after a clean restart, the control needs to be checked.

Is it safe to leave a load inside?

If the washer stops with water in the tub, unplug it and drain it before leaving clothes sitting. Do not leave a wet load overnight.