Fisher & Paykel ActiveSmart Refrigerator Code 25: Ice Tray Sensor Hot

What Code 25 means

On Fisher & Paykel ActiveSmart Ice & Water refrigerators such as the E522BRXU and E522BLXU, Code 25 means the ice tray (IM) sensor reads below 660 ohms, shown as sensor hot. The sensor or wiring is shorted. The ice maker then thinks the tray is warm and may not harvest. The LCD shows the code. The tray may look warm to the control, so it never harvests.

Common causes of Code 25

Ice tray sensor shorted
Pinched ice maker wire
Water or ice in the sensor connector

✓ One safe check you can try

1. Unplug the unit for five minutes and restart. 2. Remove ice that has frozen into a block in the bin. 3. Verify the water line is not kinked behind the fridge. 4. If Code 25 returns, call us. Do not force the ejector arm.

! Why to stop there

The sensor is part of the ice maker tray.
A shorted sensor can stop the ice cycle.
We test the sensor and quote in writing first.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Refrigerator codes

Code 25Code 25 questions

Is Code 25 the opposite of 24?

Yes. Code 24 means a high reading, over 45K ohms. Code 25 means a low one, under 660 ohms. It sits in the ice maker tray. Ask us about it.

Can the dispenser still give water?

Yes. Water has its own solenoid. Only ice making is affected. Only ice making is affected, because the dispenser has its own valve. The water side keeps working normally for you.

How long is the repair?

Usually one visit. We quote in writing first and give a 30-day workmanship warranty. We test the sensor before ordering any part for you. Our technician explains the options on the visit.