On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1, DE27CW1 and DG27CW1, Code 3 means the drum is stalled and unable to move. The control tried to turn it and could not.…
On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1, DE27CW1 and DG27CW1, Code 3 means the drum is stalled and unable to move. The control tried to turn it and could not. The parts in play are the drum movement itself, the belt, the motor, the wiring harness and the controller. The display shows the code and the dryer stops.
1. Stop the cycle and unplug the dryer or switch off its breaker. 2. Remove the clothes; an overloaded or heavy, wet load is a common reason for a stall. 3. Try turning the drum by hand and note whether it is stiff or free. 4. Check that nothing is stuck between the drum and the cabinet. 5. Restore power and run a small load. Call us if it stalls again.
Yes. A heavy, wet or tangled load can bind the drum and stall it. Remove part of the load, restart, and if the code stays away the drum is likely fine.
Not necessarily. A free drum rules out a jam but not a slipped belt, a weak motor or a controller problem. If the code returns, it needs a proper inspection.
Please limit it to one test. Repeated attempts against a stalled drum can overheat the motor and turn a small repair into a larger one.
A technician diagnoses it on site and gives you the price in writing before any work starts.
