Water on the Floor Near Your Fisher & Paykel French Door Refrigerator: Safe First Steps

Puddles in front of a refrigerator are more than a nuisance. Wet floors are a slipping hazard, and water near outlets or a cord needs respect. Handle it in a careful order.

Make the area safe first

• Keep children and pets away and dry the floor with towels right away.
• If water is near the outlet or the cord, do not touch the plug with wet hands. Switch off the circuit breaker for the kitchen first, then unplug.
• If the unit has a water line for the ice maker or dispenser, close the shut-off valve, usually under the sink or behind the refrigerator.

Look for the likely source

• A drip tray or defrost drain that is clogged can send meltwater out the front or underneath.
• A loose or cracked water line fitting at the back often leaves a slow, steady dampness.
• A cracked filter housing or a filter that was seated badly can drip into the cabinet.
• Door gaskets that do not close can allow warm humid Houston air in, leading to condensation that runs onto the floor.

Protect your flooring

Hardwood and laminate swell quickly when water gets underneath. Lift a rug or mat that is sitting in the wet area, and use a fan to dry the spot. Take a photo of the area and note when you first saw it, because a slow leak behind the unit may have been going on for days.

Do not keep running it wet

If water keeps appearing after you have dried the floor, turn off the water supply and call us. Continuing to use the dispenser and ice maker will only add to the damage.

We can trace the leak and tell you honestly what it will take to fix. See our refrigerator repair information or check the areas we serve. A written price comes before work begins, and the repair has a 30-day workmanship warranty.