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Model library · Fisher & Paykel Cooktop

CI304DTTG1

Fisher & Paykel CI304DTTG1 30-Inch SmartZone Cooktop Repair

Fisher & Paykel cooktop

Most common issues on this model

  1. A zone not heating or detecting the pan
  2. Touch controls not answering
  3. SmartZone not bridging
  4. Overheat shutdown

The CI304DTTG1 is a 30-inch Series 9 induction cooktop with four zones and SmartZone, the width and layout that most American counters already have a cutout for. It is a main cooking surface in many homes, so the glass sees heavy daily use.

Heavy use shows up first as cleaning damage: scratched glass, a clouded control strip, and crusted spills along the edge seal. We inspect the surface and the seal, then test each zone with a magnetic pan and run the SmartZone with a long one. The fan and the clearance underneath get a look as well.

Expect a written price before work and a 30-day workmanship warranty on the repair. Mention any cleaning product you use on the glass, since some leave a film that confuses the touch sensors.

Key features

  • 30-inch Series 9 four-zone induction cooktop
  • SmartZone
  • Width: 30 inches
  • Fuel: induction
→Codes

Error codes this model can show

CI304DTTG1CI304DTTG1 questions
Is a scratch on the glass a reason to call?

Light surface scratches are cosmetic. A crack or a chip that reaches deep is different, because liquid runs through to the electronics. Stop using the unit and call us if you see one.

The cooktop does not recognize my skillet. What do you check?

We check that the base is magnetic and flat, then test the zone's coil and the board. A warped skillet loses contact with the glass and does not register.

Why do I hear a fan from the cooktop?

A fan under the glass cools the electronics and runs while the unit is warm. A loud or grinding fan needs inspection, and we replace it if it is worn.

Book a visit

Book repair for your CI304DTTG1

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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