Fisher & Paykel CI122ZDTB5 12-inch Induction Repair Service

The CI122ZDTB5 is a two-zone, 12-inch induction cooktop from the Series 7 line, installed in a modest countertop cutout as a second surface by a main range or cooktop. Narrow units pack the coils and electronics tightly, so heat and spills reach the controls faster.
On a service call we start by checking the cutout clearance and the cooling fan, because overheating shutdowns are common in tight cabinets. Then we run a magnetic test pan on each zone, test the SmartZone link and read the touch panel’s response.
We quote the price in writing before ordering parts, and our work is covered by a 30-day workmanship warranty. Tell us which zone misbehaves and whether it happens cold or after long cooking, since that detail narrows the search quickly.
First we confirm the pan has a magnetic base and sits centered on the ring. If it does, we test the coil and the power board, since either one stops a zone from starting.
That points to a protection cutoff, either from a boil-over on the touch panel or from heat building under the glass. We check the controls, the fan and the cabinet airflow and report what we find.
Let the glass cool, then wipe with a damp soft cloth and dry it. Avoid abrasive pads. Sugar spills should be lifted right away, and we inspect the glass if any crack appears.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.