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Model library · Fisher & Paykel Cooktop

CI122DTB4

Fisher & Paykel CI122DTB4 Two-Zone Induction Cooktop Service

Fisher & Paykel cooktop

Most common issues on this model

  1. Touch controls reacting poorly to moisture on the glass
  2. A zone dropping power under long high heat
  3. SmartZone not linking the zones
  4. Overheat shutdown from a blocked cabinet below

A 12-inch cooktop like the CI122DTB4 is the secondary surface in a kitchen, set in the counter beside a larger cooktop or on a small island prep area. Two zones in 12 inches leave little room, so pans crowd the control strip and splashes land on the touch panel more than on a wider layout.

When a zone loses power during a long simmer or a hard boil, we look at heat first. The unit protects itself by cutting output, so we examine the cutout airflow and fan before suspecting the coil. Then we run each zone with a magnetic test pan and try the SmartZone bridge across both.

The price is written down before work starts, and repairs include a 30-day workmanship warranty.

Key features

  • 12-inch two-zone induction cooktop
  • SmartZone bridging
  • Series 7
  • Touch control on black glass
→Codes

Error codes this model can show

CI122DTB4CI122DTB4 questions
The touch panel ignores me when the glass is damp. Is the unit broken?

Not necessarily. Water film or sauce residue confuses touch sensors, and the panel locks out for safety. We dry and clean the glass, retest, and replace the control only when it still misbehaves.

One zone slows down during a long boil. What do you check?

We check whether the unit is throttling for heat, which points to airflow or the cooling fan under the glass, then test the zone coil and its power stage. Pot size and base shape also affect output.

Can I bridge both zones for a griddle plate?

The SmartZone feature joins the two zones for a large flat-bottom pan, and a griddle with a magnetic base works. If it will not bridge, we check pan coverage, settings and the board link.

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Book repair for your CI122DTB4

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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