Fisher & Paykel CG365DNGRX2N Series 9 Gas Cooktop Repair

Illuminated metal dials set the CG365DNGRX2N apart from other 36-inch cooktops. The lights run on their own circuit, so when one goes dark the burner underneath works exactly as before, and the lighting can be repaired separately from the gas side.
This Series 9 natural gas cooktop has five sealed burners on cast-iron trivets, and in most homes it is the main surface of a cooking wall with a hood overhead. Its burners are simple but they work hard: ports clog, igniters get wet, and a simmer that used to hold begins to wander.
We clean and test every burner, then turn to the dials. The mix of heat and moisture around knobs can shorten the life of lighting elements. If you smell gas, leave and call the gas utility from outside. We quote in writing before beginning, and repairs carry a 30-day warranty.
Yes, if it lights and burns normally. The lighting is separate from the gas valve. We can repair the light itself, and we check that the dial and valve still work smoothly.
A dirty port, a loose cap or a worn valve are the usual reasons. We clean the burner, reseat the cap and test the valve at its lowest setting, then adjust or replace it if needed.
They are tough but heavy. Wash them by hand when cool and dry them to avoid rust. We check them for cracks and feet wear whenever we service the burners underneath.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.