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Model library · Fisher & Paykel Cooktop

CG365DNGRX2N

Fisher & Paykel CG365DNGRX2N Series 9 Gas Cooktop Repair

Fisher & Paykel cooktop

Most common issues on this model

  1. Dial lights failing, which is cosmetic and separate from gas function
  2. Igniter trouble
  3. Port blockage
  4. Unstable simmer

Illuminated metal dials set the CG365DNGRX2N apart from other 36-inch cooktops. The lights run on their own circuit, so when one goes dark the burner underneath works exactly as before, and the lighting can be repaired separately from the gas side.

This Series 9 natural gas cooktop has five sealed burners on cast-iron trivets, and in most homes it is the main surface of a cooking wall with a hood overhead. Its burners are simple but they work hard: ports clog, igniters get wet, and a simmer that used to hold begins to wander.

We clean and test every burner, then turn to the dials. The mix of heat and moisture around knobs can shorten the life of lighting elements. If you smell gas, leave and call the gas utility from outside. We quote in writing before beginning, and repairs carry a 30-day warranty.

Key features

  • 36-inch gas cooktop with five sealed burners
  • Series 9
  • Natural gas
  • Illuminated metal control dials
  • Cast-iron trivets
→Codes

Error codes this model can show

CG365DNGRX2NCG365DNGRX2N questions
One of my dial lights is out. Is the burner safe?

Yes, if it lights and burns normally. The lighting is separate from the gas valve. We can repair the light itself, and we check that the dial and valve still work smoothly.

Why does my simmer wander on this cooktop?

A dirty port, a loose cap or a worn valve are the usual reasons. We clean the burner, reseat the cap and test the valve at its lowest setting, then adjust or replace it if needed.

Are cast-iron trivets difficult to maintain?

They are tough but heavy. Wash them by hand when cool and dry them to avoid rust. We check them for cracks and feet wear whenever we service the burners underneath.

Book a visit

Book repair for your CG365DNGRX2N

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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