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Model library · Fisher & Paykel Cooktop

CE365DBX1

Fisher & Paykel CE365DBX1 Smoothtop Cooktop Repair

Fisher & Paykel cooktop

Most common issues on this model

  1. One ribbon element not heating
  2. Control knob not switching an element on
  3. Element glowing unevenly or cycling off
  4. Cracked or chipped glass top

Knobs instead of touch panels make the CE365DBX1 unusual among modern smoothtops. This 36-inch cooktop has five ribbon elements under Schott Ceran glass, runs on 240/208 V at 40 A, and is normally set into a counter with a dedicated circuit beneath it.

Because each element is switched by a knob, the usual suspects are different from a touch-control top. A cold zone traces to a burned-out ribbon, a worn switch contact or a loose wire at the terminal block. We measure the element first, then the switch, and check connections for heat damage at the 40 A feed.

The glass needs a close look after any heavy pot is dropped. You will have a written estimate before we replace anything, and our work is covered for 30 days.

Key features

  • 36-inch electric smoothtop cooktop
  • Five ribbon elements
  • Schott Ceran glass
  • Knob controls
  • 240/208 V, 40 A
→Codes

Error codes this model can show

CE365DBX1CE365DBX1 questions
A knob turns but its element never gets hot. Where do you look?

We check whether the element is open, then test the switch behind the knob, since worn contacts stop sending power. Loose terminals at the feed are the third thing we inspect.

Why do ribbon elements glow unevenly?

A ribbon that has thinned in one place glows brighter there, and a broken section stays dark. Uneven color means the element is near the end of its life. We measure it and recommend replacement if needed.

Does this cooktop need a special circuit?

It is rated 240/208 V at 40 A, so it needs a matching supply. If a zone behaves erratically, we also check the voltage reaching the unit, since a loose feed can mimic a bad element.

Book a visit

Book repair for your CE365DBX1

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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