Fisher & Paykel DishDrawer Series 9 Code A3: drawer cannot drain

What A3 means

On Fisher & Paykel DishDrawer Series 9 models such as the DD24DI9, DD24SI9 and DD24DAX9, A3 means the drawer cannot drain. The drain hose may be blocked or kinked, or the connection to the drain pipe may be blocked. Owners see A3 with water left in the tub at the end of the cycle. The cycle may finish with dirty water in the bottom of the tub.

Common causes of A3

Drain hose blocked
Drain hose kinked
Blocked connection to the drain pipe

✓ One safe check you can try

1. Switch the drawer off. 2. Check the drain hose under the sink for kinks. 3. Clear the filter in the tub floor under running water. 4. Make sure the disposal or sink connection is clear, then restart. If A3 returns, call us. Take care when removing any standing water.

! Why to stop there

Blockages can sit out of sight in the drain pipe.
Water left in the tub should be removed carefully.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other DishDrawer & Dishwasher codes

A3A3 questions

Where does the water go when the drawer drains?

It is pumped through the drain hose to the sink drain or disposal. A blockage or kink anywhere along that path leaves water behind and A3 appears.

Can I clear the pipe connection myself?

You can check the hose for kinks and run the disposal clear. Anything deeper in the drain pipe may need a plumber, and we can tell you whether the problem is in the drawer or the plumbing.

Will you check the plumbing side?

Yes. We confirm whether the drawer pumps properly and whether the connection to the drain pipe is blocked, then quote in writing before any work. Our repair carries a 30-day warranty.