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Model library · Fisher & Paykel Cooktop

CI365DTTB1

Fisher & Paykel CI365DTTB1 Five-zone Induction Cooktop Service

Fisher & Paykel cooktop

Most common issues on this model

  1. One SmartZone merging its zones while the other stays separate
  2. Power fading on a zone during heavy cooking
  3. Slide-and-touch control acting up
  4. Heat protection cutting out when airflow is blocked

The CI365DTTB1 is a 36-inch Series 9 cooktop with five zones and two SmartZones. In a large kitchen it replaces a gas range top or an older electric cooktop, and the cabinet below was built for something else, so the airflow path is worth checking.

Two bridged areas give the cooks in the house room to run a griddle and a stockpot at once, and that doubled load heats the electronics. When we are called for a dropping zone, we run both bridges together under load to see where output slips, then isolate the pair or the zone that fails.

You receive the price in writing before we start, and every repair carries a 30-day workmanship warranty. Let us know whether the trouble appears with one pan or with two large pans running together, since that tells us a lot.

Key features

  • Five-zone induction cooktop, 36 inches wide
  • Pair of SmartZones that make two merged cooking areas
  • Series 9 slide-and-touch controls
  • Plain black glass top
→Codes

Error codes this model can show

CI365DTTB1CI365DTTB1 questions
One of my two SmartZones stopped working. Where do you start?

We test that pair alone with a long flat magnetic pan, then check the control setting and the link between its coils. The other pair acts as a reference for what normal looks like.

Why does power drop when both bridges are in use?

Running two large pans at once makes the electronics hot. If the drop is sudden or the cooktop shuts down, we check the fan, the vents and the cutout clearance.

Can touch and slide control wear out?

The glass sensing strip does not have moving parts, but liquid and residue disturb it. We clean first and replace the panel only when testing shows it is damaged.

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Book repair for your CI365DTTB1

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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