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Model library · Fisher & Paykel Cooktop

CG365DNGX1N

Fisher & Paykel CG365DNGX1N 36-Inch Natural Gas Cooktop Service

Fisher & Paykel cooktop

Most common issues on this model

  1. Igniter problems
  2. Burner port blockage
  3. Igniter sensing trouble after a spill
  4. Trivet and grate wear

At 36 inches with five sealed burners, the CG365DNGX1N is the widest natural gas cooktop in the non-professional Series 7 line, and it is installed as the main cooktop in a kitchen with a hood above. With that many burners in use, one boil-over can affect two or three.

Our order of work follows the spill. We check the burner closest to the mess first, then its neighbors: caps lifted, ports cleared, igniters dried. Then we test the flame at high and low settings, since a burner that lights but cannot hold a steady low flame has lost some of its port flow.

Cast-iron trivets take years of heat, so we check the feet and edges. If you smell gas, leave the house and call the gas utility from outside. We provide a written price first, with a 30-day warranty on repairs.

Key features

  • 36-inch gas cooktop with five sealed burners
  • Natural gas
  • Cast-iron trivets
  • Series 7
→Codes

Error codes this model can show

CG365DNGX1NCG365DNGX1N questions
A spill reached two burners and now both click without lighting. What should I do?

Turn the burners off and let them dry. Wet igniters keep clicking. If they still do not light after drying, we clean the burner bases and test the spark.

Is it normal for a trivet to look chipped?

Small surface chips are cosmetic, but cracks or damaged feet are not. A trivet that rocks under a pot should be replaced, and we can assess it during the visit.

How can I keep ports from clogging?

Wipe spills quickly once the surface cools, and use a soft brush on the ports during cleaning. Avoid pushing food into the ports with sharp tools, which can distort the flame.

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Book repair for your CG365DNGX1N

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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