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Model library · Fisher & Paykel Cooktop

CE365DTB1

Fisher & Paykel CE365DTB1 36-inch Electric Cooktop Repair

Fisher & Paykel cooktop

Most common issues on this model

  1. One element failing while the others work
  2. Touch control acting up after a boil-over
  3. Glass cracked by a dropped pan
  4. Element control relay failing

The CE365DTB1 is a 36-inch, five-element radiant cooktop, and its extra element is a larger central zone that gets used for stockpots and wide pans. In most homes it fills a long counter run and shares a cabinet with a drawer base or an oven below.

A single dead element is the call we answer most. We test the element for continuity, then trace power back through the relay that switches it, because a relay that no longer closes looks exactly like a burned-out element from above. Boil-overs are the second cause of trouble, since sugar and starch under the touch panel can make controls ignore your taps.

Each residual heat indicator is checked as part of the visit. We give you a written price before we start, and our repair warranty runs 30 days.

Key features

  • 36-inch electric cooktop with five radiant elements
  • Series 5
  • Ceramic glass surface
  • Touch control and a residual heat indicator for each element
→Codes

Error codes this model can show

CE365DTB1CE365DTB1 questions
Only the center element has stopped working. Is the whole top bad?

No. One zone means that element or its relay. We measure both, replace only what failed, and check the other four elements so you do not get a second call soon.

Why does the touch panel beep but do nothing after I wiped it?

Moisture or sticky residue can confuse the sensors. We clean and dry the surface, and test each pad. If the panel stays unresponsive, the control board is next, and we quote that first.

What should I do if a pot damaged the glass?

Turn the cooktop off at the breaker if the crack is visible, and do not cook on it. We check for damage under the glass and give you a written estimate for replacement.

Book a visit

Book repair for your CE365DTB1

Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.

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