Fisher & Paykel SmartLoad Dryer Code 2: drum gap not found

What Code 2 means

On Fisher & Paykel SmartLoad and AeroSmart dryers such as the DEGX1, DGGX1 and DE27CW1, Code 2 means the sensor module cannot locate the drum gap. The drum has indentations that the sensor reads optically so the dryer knows its drum position and speed. When that reading is lost, the dryer shows Code 2 and stops, often with a damp load inside.

Common causes of Code 2

Sensor module unable to read the drum indentations
Dirt or lint covering the optical reading area
Drum or belt not turning as expected

✓ One safe check you can try

1. Switch the dryer off and unplug it for a minute. 2. Open the door and turn the drum by hand to check it moves freely. 3. Clean the lint screen and the door opening. 4. Plug in and run a short cycle. If Code 2 returns, call us.

! Why to stop there

The optical reading area is inside the cabinet.
A drum that turns badly needs inspection, not repeated starts.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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Other Dryer codes

Code 7Fisher & Paykel SmartLoad Dryer Code 7: Motor Current Too High Code 30Fisher & Paykel AeroSmart Dryer Code 30: Lid Failed to Lock Code 8Fisher & Paykel SmartLoad Dryer Code 8: Exhaust Temperature Too High Code 9Fisher & Paykel SmartLoad Dryer Code 9: Exhaust Temperature Too Low Code 10Fisher & Paykel SmartLoad Dryer Code 10: low 24 volt actuator supply Code 11Fisher & Paykel SmartLoad Dryer Code 11: lid lock open circuit Code 12Fisher & Paykel SmartLoad Dryer Code 12: lid lock switching failure Code 14Fisher & Paykel SmartLoad Dryer Code 14: unstable sensor module reading

Code 2Code 2 questions

What is the drum gap?

It is a set of indentations on the drum that the sensor module reads optically, like a position marker. Code 2 means the module could not find that marker as the drum turned.

Can lint cause Code 2?

It can cover the area the sensor reads, so cleaning lint is a safe first step. A drum that will not turn smoothly is a separate problem and needs a technician.

Is it safe to keep trying cycles?

We suggest stopping after one repeat. If the drum cannot be tracked, heat and tumbling may not be controlled correctly. We inspect it and give a written price first.