Fisher & Paykel Radiant Cooktop Code Er47: appears at first power-up

What Er47 means

Fisher & Paykel CE244DTB1, CE304DTB1 and CE365DTB1 radiant cooktops with touch controls share one entry for Er47 and Er31: it may display when the cooktop is first powered on, before the software configuration is done. It counts as normal during service mode entry. Owners see the code on the touch display after a fresh installation or a control replacement, and a ten second power cycle is the first step.

Common causes of Er47

First power-up before software configuration
Service mode entry during an installation or repair
A replacement control not yet configured for the model

✓ One safe check you can try

1. Make sure every element is off. 2. Turn the cooktop's breaker off, count to ten, then turn it back on. 3. Check whether the touch display clears. 4. If Er47 stays after power-up on a cooktop that was working, leave it off and call us.

! Why to stop there

Configuration changes are made in a service menu, not through the normal touch keys.
Repeated power cycling will not help if the configuration is missing.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

→Same appliance

Other Cooktop codes

Er31Fisher & Paykel Radiant Cooktop Code Er31: shown before software configuration E5Fisher & Paykel Induction Cooktop Code E5: filter board needs replacing E6Fisher & Paykel Induction Cooktop Code E6: power unit replacement E7Fisher & Paykel Induction Cooktop Code E7: unknown error in the cook zone E9Fisher & Paykel Induction Cooktop Code E9: temperature sensor replacement

Er47Er47 questions

Does Er47 mean something has burned out?

No. For these radiant cooktops it is the same kind of message as Er31: it may show at first power-up before software configuration, and it is expected during service mode entry.

Why would it appear on a cooktop I have owned for years?

It can show after a control is replaced or the cooktop loses its configuration. We re-enter the service menu and set the model correctly, then confirm every element responds.

Is the cooktop safe to use while Er47 is showing?

Leave the elements off until the display is normal. If the code clears after the power cycle you can cook as usual. If it does not, call us and we will check it with a written price.