Fisher & Paykel Built-In Dishwasher Code A10: no water entering

What A10 means

On Fisher & Paykel built-in dishwashers from the DW24U and DW60 platform, such as the DW24U6I1 or DW24U2I1, A10 means the machine is not getting water. The published reasons are a closed water tap, low supply pressure, a crimped or bent inlet hose, or a drain hose that is not connected correctly. Owners see A10 on the display and the cycle stops before any real washing happens.

Common causes of A10

Water tap under the sink not fully open
Low water supply pressure to the house or the kitchen line
Inlet hose crimped or bent behind the dishwasher
Drain hose not connected correctly

✓ One safe check you can try

1. Open the cabinet under the sink and make sure the dishwasher supply valve is fully open. 2. Run the kitchen tap and watch for a normal flow. 3. Gently pull the dishwasher forward only if it slides easily, and look for a kinked inlet or drain hose. 4. Switch the dishwasher off and on, then restart. If A10 returns, call us.

! Why to stop there

A crimped hose can be hidden behind the machine, and forcing the dishwasher out can damage the lines.
If the supply is fine, the fill parts inside need a technician.

Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.

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A10A10 questions

What is the first thing to check for A10?

The shutoff valve under the sink. A valve that is partly closed passes too little water, and A10 appears because no water arrives in time. Open it fully, then restart the dishwasher.

Can the drain hose cause a no-water code?

Yes. The published causes include a drain hose that is not connected correctly. A misrouted hose can let water escape while the dishwasher tries to fill, so the machine reports no water.

When do I need a technician?

If the valve is open, the tap flows normally, the hoses are straight and A10 still returns, the problem is inside the dishwasher. We test the fill path and give you a written price before repairs.