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Error code · DishDrawer & Dishwasher

Fisher & Paykel DishDrawer Series 9 Code A1: water supply not reaching drawer

On Fisher & Paykel DishDrawer Series 9 models such as the DD24DI9 and DD24DCTX9, and on 2026 built-in DW24U models such as the DW24UDT2X4, A1 is a water supply error. The instruction is to make sure…

Medium · inspection needed
Code
A1
Appliance
DishDrawer & Dishwasher
Brand
Fisher & Paykel
Warranty
30-day workmanship

What A1 means

On Fisher & Paykel DishDrawer Series 9 models such as the DD24DI9 and DD24DCTX9, and on 2026 built-in DW24U models such as the DW24UDT2X4, A1 is a water supply error. The instruction is to make sure the water supply is turned on. Integrated DishDrawer models show it as an indicator pattern, Rinse plus all the modifier lights, instead of letters.

Common causes of A1

  • Water supply valve closed
  • Supply pressure too low
  • Inlet hose pinched
✓ One safe check you can try

1. Open the valve under the sink all the way. 2. Run the kitchen tap to confirm water pressure. 3. Check that the inlet hose is not kinked. 4. Close the drawer or door and restart. If A1 returns, call us.

! Why to stop there
  • A repeat after a good supply points to the inlet parts in the machine.
  • Pulling the unit out to reach hoses can damage lines.
Opening a panel yourself does not automatically cancel a manufacturer warranty, but it can cause accidental damage, and some manufacturers set their own service conditions. Check your warranty terms, or ask us, before deciding.
→Same appliance

Other DishDrawer & Dishwasher codes

A1A1 questions
What does the Rinse plus all modifiers pattern mean?

On integrated Series 9 DishDrawers, the lights show A1 instead of letters. Rinse lit together with every modifier means the drawer is asking you to turn on its water supply.

Is A1 different on built-in models?

On the 2026 DW24U built-ins, A1 carries the same water supply instruction. Check the valve first. If your display shows A2, that is a related water supply message on the built-ins.

The valve is open and A1 stays. Now what?

The problem may be in the inlet valve or flow sensing. We test the supply, hoses and parts, then give a written price before work.

Book a visit

Still seeing A1?

A technician diagnoses it on site and gives you the price in writing before any work starts.

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