Fisher & Paykel CPV2-364GDN N Rangetop with Griddle Natural Gas Repair

The CPV2-364GDN N pairs four burners with a griddle in a 36-inch Series 9 rangetop on natural gas, rated at 97,000 BTU of total cooktop power. Installers set it into a countertop cutout, and the gas line and ignition wiring sit below the surface where the cabinet space is shared.
Heavy use shows up in two spots. Grease splashes from the griddle can run toward the neighboring burner, and the burner ports on a 36-inch top fill with residue faster than owners expect. A burner that once lit on the first click may need several.
We check the griddle burner on its own, then test each open burner, clean the ports and inspect the igniter leads. Should you smell gas, leave the home and phone the gas utility from outside. We quote before work begins, and every repair has a 30-day workmanship warranty.
If it lights and heats evenly after the plate is scraped and the surface is wiped, cleaning was enough. When it clicks without lighting or heats in patches, the igniter or burner ports need a look.
Heat and grease can build up under the plate. We remove it, clean around the burner and check that the flame reaches the whole surface instead of hugging one side.
Take off cookware, let the surface cool, and open the cabinet below so we can reach the gas connection and wiring. We bring a drop cloth to protect the countertop.
Book in about a minute, or call the desk. Same-day windows inside the Loop on most days, next-day across the rest of Houston.